Running an online store today is more than just listing products—it’s about meeting customer expectations at every step. Shoppers now look for instant replies, personalized offers, and smooth service. But when sales, marketing, and support teams work in silos, it’s nearly impossible to deliver that ...
In today’s digital age, customer reviews can make or break a business. One bad review on Google, Facebook, or Yelp can spread faster than any paid ad campaign. And once it’s online, it stays forever—shaping your brand’s image for every future customer.
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Being a marketer in 2025 is nothing like it used to be. AI is rewriting the playbook, SEO isn’t just about ranking anymore, and content needs to be optimized not just for humans but also for LLMs (Large Language Models).
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At PFC Group, we’ve always believed in helping small businesses grow smarter with simple yet powerful tools. Bigin, Zoho’s compact CRM, has been a game-changer for companies looking for an affordable yet highly effective way to manage their customer relationships.
The first ...
2025 has been a remarkable year for the Zoho CRM team, and we at PFC Group are excited to bring you the highlights of what’s new and improved. As Zoho’s trusted partner, we keep a close watch on every update to ensure our clients get the most out of their CRM. This quarter is packed with powerful fe...
