• Try CRM System from Zoho for free

    ZOHO Bigin and ZOHO CRM, two systems
    for small teams or large corporations.

    Customer management on laptop, tablet or mobile

    CRM Marketing, smart emailing, business pipeline and more.

    premium partner ZOHO

What is CRM and what is it for? Meet Zoho CRM and Zoho Bigin.

What is CRM?
CRM - Customer Relationship Management, can be defined in many ways, depending on what we expect from it. But what is CRM? For some it is a strategy to identify, understand, manage and meet the business needs of their potential and existing customers. For others, it's a system that:
 Helps to capture diverse information from multiple areas to provide a complete (360-degree) view of the customer's needs and requirements
Provides different ways to manage business and marketing processes and how to approach, enquire or otherwise interact with customers on a regular basis.
In both of these cases, a CRM system helps companies build and strengthen relationships.

Daktela Voip phone integration for Zoho CRM available!!!

Daktela's cloud-based Voip system with Zoho's cloud CRM now work together for worry-free calling and access to customer data from anywhere.
Find out more in the separate section dedicated to this Zoho CRM extension.

Zoho CRM software in several functional and price variants

Zoho CRM

ZOHO CRM has the ability to be scoped to suit your needs. From individuals who can use the CRM Free version (CRM Free or the CRM version for non-profits), to smaller workgroups who have no requirement to customize the system for them, but use the internal CRM settings as they are. For those, the Standard version is suitable. More advanced users will benefit from automation of work processes, their own business email client or perhaps linking to other external applications. This is possible with the ZOHO Professional version. At the top is the most popular version ZOHO CRM Enterprise. It is CRM software that has no limits. With artificial intelligence, customizable control graphics and communication templates, customer portals, unlimited internal automation of activities, instant change of localization to another language and connection to other ZOHO applications, it has no competition in terms of price/performance ratio. For more information, you can also visit zoho.com in the CRM section. 

Zoho BIGIN for efficient and simple work

Zoho Bigin Crm
ZOHO BIGIN is a simplified and lightweight version of ZOHO CRM. It does not contain anything that is not needed to work quickly with customers, opportunities or individual business cases. However, it does have some specific features that are only in the highest versions of ZOHO CRM. These include email IMAP connections not email services, internal process automation, automatic notifications or a full-featured mobile app. 
The goal was to offer an application that would be free of all unnecessary ballast and, instead, be as much in line with the daily business practices and needs of salespeople, work teams and people moving around in the field. And all this at an unbeatable price. The app is free for individuals who will only use it for their personal use. For work teams that need to share data, communicate with each other and also take advantage of multiple features and automation processes, or need professional connectivity to email services, it is at a completely unbeatable price and that includes the aforementioned full offline mobile app.
More information can also be found on the ZOHO website in the Bigin section.