Traditional remote assistance tools help teams communicate issues—but Zoho Lens offers a more intuitive and advanced way forward. With live annotations, 3D object detection, and real-time augmented reality (AR) overlays, Zoho Lens empowers experts to see exactly what on-site technicians see. Rather than simply describing a technical problem, users can now visually guide and resolve issues with speed and precision.

Zoho Lens is a powerful enterprise-grade AR remote assistance solution designed to streamline support and field operations. It’s not just a replacement for Vuforia Chalk—it’s a superior upgrade.

Simple to Set Up and Use  

• Quick Deployment: No complex installations or training required—just launch and connect effortlessly.

• AR Visual Assistance: Interact visually with shared screens using on-screen drawings and notes.

• Collaborative Sessions: Invite multiple specialists with diverse expertise to work together in a single session.

• Secure by Design: Encrypted using SSL and 256-bit AES protocols, ensuring data stays protected.

• Low Bandwidth Performance: Deliver smooth remote support, even in areas with limited internet access.

More Than Just a Replacement—A Complete Upgrade  

While Vuforia Chalk provided basic AR support, Zoho Lens brings greater functionality, better scalability, and advanced tools for enhanced efficiency and reliability.

• Session Recording: Archive support sessions for future audits, training, and compliance purposes.

• Freeze Frame: Pause the camera stream to thoroughly analyze and collaborate on a specific issue.

• Cross-Device Compatibility: Compatible with mobile devices, tablets, and smart glasses.

• Image Capture: Take snapshots during sessions to document and review technical challenges.

Advanced Features for Smarter Assistance  

Zoho Lens takes remote support a step further with cutting-edge features designed for real-world application.

• AR-Based Measurements: Accurately measure distances and dimensions remotely using augmented reality.

• QR Code Scanning: Instantly scan codes to access documents, manuals, or troubleshooting references on the spot.

• Live Text Capture: Extract and copy text from the video feed to streamline data entry and documentation.

• Workflow Management: Guide users through predefined checklists, marking steps as pass or fail for structured troubleshooting.

Industry Applications: Real Results, Real Impact  

Every industry has unique needs—but Zoho Lens delivers a universal solution for faster fixes, reduced downtime, and expert help from anywhere.

• Manufacturing: Minimize machine downtime with real-time AR guidance for immediate repairs on the factory floor.

• Healthcare & Medical Devices: Support medical equipment servicing or assist healthcare teams remotely with precision.

• Telecom & Networking: Resolve infrastructure issues virtually with expert input, ensuring continuous service.

• Utilities & Energy: Carry out remote inspections and resolve field issues without unnecessary site visits, cutting costs and reducing risks.

Step into the Future of Remote Support  

As Vuforia Chalk phases out, now’s the perfect time to switch to a solution that offers more than just AR visuals—Zoho Lens delivers intelligent, secure, and scalable remote support.

For more details visit pfc-group.com.